Simple, transparent pricing
All features included at every tier. No enterprise-only add-ons. Support level scales with your license.
Community
- All features included
- No time limit
- No credit card
- Evaluation use*
Business
- All features included
- Priority support
Enterprise
- All features included
- Dedicated support
Support is included with your license
No separate support contract. Your tier determines your support level automatically.
| Level | Included With | Response Time | Channels |
|---|---|---|---|
| None* | Free tier (1–25 nodes) | No obligation | — |
| Standard | Starter, Growth | 2 business days | |
| Priority | Business | 1 business day | Email + direct |
| Dedicated | Enterprise, Scale | 4 business hours | Email + direct + scheduled calls |
Support covers configuration guidance, bug triage, and upgrade assistance. Custom development and platform porting are available as separate engagements.
Loyalty discount
Long-term customers pay less every year. After year 5, your rate decreases automatically.
| Year | You Pay |
|---|---|
| 1 – 5 | 100% |
| 6 | 96% |
| 7 | 93% |
| 8 | 89% |
| 9 | 86% |
| 10 | 82% |
| 11 | 79% |
| 12+ | 75% (floor) |
How it works
Flat-rate tiers
Your node count determines your tier, and that tier's per-node rate applies to all your nodes. A 500-node fleet pays 500 × $132. Simple, predictable, no cumulative math.
All features, every tier
Spanner federation, AI assistant, compliance export, RBAC, all 73 resource types. A license unlocks a node count — nothing else changes.
Grace period
If you exceed your node limit: 15 days of warnings, then 15 days where only new enrollments are blocked, then shutdown. Existing nodes are never locked out.
Freely distributable agent
The agent binary is freely distributable. You pay for the server-side node count, not per agent install.
* Free tier is for evaluation purposes only and is provided AS IS with no support obligation. See Commercial Terms.